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performance account - The account helps Consultant Grand Achiever participants make up any personal/team shortage during their participation in the Consultant Grand Achiever program.The account is established with a $4,000 balance in the month following qualification, which is the momentum month (see “Momentum Month”). Each month while participating in the program, excess production over the maintenance requirements will add to the account balance while production shortfalls will reduce the account balance by the production shortfall amount. (For more information about program guidelines, ask your Sales Director or refer to the Advance brochure.You can obtain an Advance brochure from your Sales Director or access a copy through the Mary Kay InTouch® site.
personal accounts - No Beauty Consultant or Sales Director may use the trademarks or trade name Mary Kay® or Mary Kay Inc. on personal checks (with the exception of MKChecks™ offered through MKConnections®) or credit card accounts. These accounts may easily be kept separate for business purposes by the designation cosmetics account, business account or similar words.
personal team commission - Percentage paid to all active Senior Consultants and above on the wholesale orders placed by their active personal team members. See “career path program” for details.
Personal Web site program - See “Internet programs.”
placing product orders - See “ordering Mary Kay® products.”
Preferred Customer Program - A low-cost Company direct mail program that helps the Independent Beauty Consultant keep her customers informed of new products and special offers. The Company mails a personalized, full color product brochure to each enrolled customer four times a year which features a gift-with-purchase opportunity and a complete order form. For more information and to enroll, log on to the Mary Kay InTouch® Web site.
Premier Club - Career car program that awards Independent Sales Directors the use of a Grand Prix or cash compensation by meeting the career car program guidelines for Premier Club. See “career car program.” For more information, log on to the Mary Kay InTouch® Web site.
pre-profiling - The contact a Beauty Consultant makes with a guest before the skin care class or collection preview when she calls her to get her initial skin care information.
private makeover session - An optional incentive to book your hostess for another class. The focus of this appointment is on a customized color cosmetic look for the customer or hostess.The Looks Cards, available on the Consultant order form, offer a variety of looks she could choose from for her makeover. Product Replacement Program - See “customer refunds and exchanges: The Mary Kay® Product Replacement Program.”
production: personal, team or unit - The term used for the total wholesale or estimated retail amounts purchased from the Company by an Independent Beauty Consultant, team or unit.
Product Protection Insurance - From Kemper, created exclusively for Mary Kay Independent Beauty Consultants, Product Protection Insurance covers your Mary Kay® product inventory and is available to active Mary Kay Independent Beauty Consultants. There are several plans to protect your wholesale Section 1 product inventory items if they are damaged or stolen. Since most homeowner and auto plans may not cover your business inventory, this coverage will protect you from most losses by replacing product with product. Product Protection Insurance is administered and marketed by Product Replacement Insurance Administrators and underwritten by Kemper Insurance Company. For enrollment information, go to http://www.mkconnections.com or call 1-800-697-4549.
ProPay - Automated customer credit card sales system, accessible through the Mary Kay InTouch® Web site. See “Credit Cards: MasterCard, Visa and Discover Card customer sales” for more information.
product reorder labels - Small labels with an Independent Beauty Consultant’s name and contact information to be placed on each product sold to make it easier for customers to reorder. See the MKConnections® brochure included in the Success Tools envelope.
product replacement request form - Form for Independent Beauty Consultants to use to receive replacement products for customer refunds or exchanges. Available from the Consultant order form.
product returns - Returns for Consultant, see “Consultant product return policy.” Returns for customers, see “customer refunds and exchanges: The Mary Kay® Product Replacement Program.”
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