Any time someone calls Amazon customer service to inquire about their account, they will be required to provide the email address, along with the name, address (including city, state, and zip code), and phone number.
This should give you confidence that Amazon customer service will not provide your personal data to unauthorized persons.
If it doesn't, then you're just paranoid.
(There may be many businesses that have no other information available that they can use to authenticate you. My real gripe is that they act like this information can effectively authenticate a person, and in particular, their policy requiring you to provide the city and state even if you've already given them the zip code. Of course, you can just type a street address and zip code into google, and it will accurately provide the correct city and state at least 95% of the time.)
(Based on phone call to Amazon payments, 866-749-7545, made on 11/1/2010.)
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Revision r1.1 - 02 Nov 2010 - 04:09 by EliMantel
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